Accessibility & Support
If anything here is getting in your way, email us. A person will read it and help — you do not need to explain why, and you will not be passed around.
Email us
accessibility at blackdrop dot net
Anything about using the site itself.
support at blackdrop dot net
Anything about an order, shipping, a refund or store credit.
We aim to reply within two business days.
Where we stand
We work to make this site usable for everyone, and we are not finished. We aim at WCAG 2.1 Level AA — the standard behind accessibility law in most places — and we keep at it rather than claiming to be done.
If something stops you, we will do it with you in the meantime: take an order over email, confirm an address, send you the details another way, or guide you through it. Tell us what works best for you and we will accommodate you
Last updated: September 24 2026